Sofia Granefelt Lauren is a Service Designer from Sweden, with a Bachelors in Design for Sustainable Development from Linnaeus University. She brings to DSI her experience working with service development, design strategy, and helping organizations in the public and private sector to become more customer centered.
How can the design of health clinics inside jails and prisons improve people’s ability to give and receive healthcare? Can it change the fact that people behind bars lose two years of life expectancy for every one they spend there? Just Ask is a novel and simple approach that surfaces solutions from the patients and providers themselves.