Natalia Radywyl is an academic, researcher and designer who specializes in ethnography, design research, service design, experience design, environment design and facilitation. Over the past 15 years she has cultivated her deep research expertise through work spanning a range of sectors and industries, with clients ranging from Fortune 500 and government, to NGO’s and the community sector. Her project highlights reflect the positive impacts she’s most passionate about: improving wellbeing and health, systemic change through public policy, designing for urban resilience, and immigration justice.
She is currently the Research and Evaluation Director at the Public Policy Lab, a design and innovation lab that works with government to serve low income and at-risk Americans. Prior to this role she led the design research practice at Fjord New York, worked in public policy as a social research consultant to Australian Federal and State government clients, held academic research fellowships to evaluate how civic technologies strengthen neighborhood resilience, as well as design fellowships with non-profits working in civic services and urban design. She teaches in the Design for Social Innovation program at the School of Visual Arts (SVA) in NYC, regularly publishes, presents and runs workshops about her work, and has a PhD from The University of Melbourne, Australia.