Natalia Radywyl is an academic, design consultant and research rogue. Over the past 15 years she has cultivated her deep research expertise through work spanning a range of sectors and industries, with clients ranging from Fortune 500 and government, to NGOs and the community sector. Her project highlights reflect the positive impacts she’s most passionate about: improving wellbeing and health, fueling social innovation, designing for urban resilience, and immigration justice.
She currently leads the design research practice at Fjord New York, where she’s responsible for ensuring that service design and product development are informed by rigorous user research and testing, as well as mentoring design teams and training designers. Prior to Fjord she worked in public policy as a social research consultant to Australian Federal and State government clients, held academic research fellowships to evaluate how civic technologies strengthen neighborhood resilience, as well as design fellowships with non-profits working in civic services and urban design. She teaches in the Design for Social Innovation program at the School of Visual Arts (SVA) in NYC, regularly publishes, presents and runs workshops about her work, and has a PhD from The University of Melbourne, Australia.