As part of her work in the Mayor’s Office for Economic Opportunity, DSI Faculty Mari Nakano wrote about civic service design in municipal government:
Hi everyone. This is Mari, the Design Director for the Service Design Studio. On May 29, 2019, I went to Oakland, California to the International Design in Government Day at Code for America Summit and shared an NYC perspective on civic service design in municipal government. This is a keynote turned blog that I hope is useful and can inspire more designers to join government. We need you.